You should phone Assetsure Cycle Insurance on their customer service contact number 0208 0033 190 for a quote on the cost of protecting your pedal bike, for details about a specific policy, or for support during the claims process when reporting the theft of a bicycle.
Quotes, Claims and Complaints – 0208 0033 190
Phone Assetsure on their general enquiries contact number 0208 0033 190 for any queries regarding a cycle insurance policy. For instance, callers can ask whether they can insurance multiple bicycles under a single policy agreement, or whether the insurance broker will cover custom built bikes. Similarly, the general enquiries helpline number is also useful for anyone looking for an instant quote on the cost of protecting their cycle once they have given the relevant details and serial number. However, before asking from a quote, you may also wish to ask the maximum value of cycle that the company accepts, or whether Assetsure insures professional cyclists. In addition, it is recommended that you get in touch to change or renew an existing policy agreement. However, it should be noted that your premium will be affected by any changes to your policy, and charged on a pro-rata basis, there will be no refunds available for any reductions in the cost of your cover.
You can also contact Assetsure on their local rate telephone number 0208 0033 190 to ask how to receive compensation following theft or damage to your bike. Once you have paid your excess, an insurance specialist representative will detail how long it will take to receive compensation, how it will affect your no claims bonus, and whether your monthly premium will be altered. Finally, if you are unhappy with the terms of your Assetsure policy then you can use this number to register a formal complaint and to ask for the total cancellation fee you would have to pay to leave your agreement early.
Assetsure Call Costs
Contact numbers that begin with a local area code will cost the same per-minute rate as any other geographic call made from a UK landline or mobile phone. However, Assetsure will be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes.
Writing to the Cycle Insurers
Email their Customer Service Team
If for any reason, you have been unable to contact Assetsure on their customer service telephone number 0208 0033 190 then you will still be able to make your enquiries or begin the claims process via email, using the address as follows: firstname.lastname@example.org.
Alternatively, if you would prefer to elevate a formal complaint following your dissatisfaction with an insurance policy then you should do so in writing, when sending your correspondence to the Assetsure Head Office postal address: Assetsure c/o Hildon Park Limited, First Floor, Millbank Tower, Millbank, Westminster, London, SW1P 4QP, United Kingdom.